Florida Gold FAQs

Should any questions arise while you are planning your Orlando vacation consult our extensive list of frequently asked questions below. For answers to questions not listed please contact our office for additional assistance.

Once you have chosen your Orlando vacation rental home you may book directly online 24/7. Simply click on the BOOK IT NOW option and follow the prompts. If the Florida Gold Vacation Home of choice does not state this, then please email us at [email protected] or call us on 888-516-0888 and we will gladly assist you.

When making your reservation we require a $250.00 non-refundable deposit, which is applied to your total booking amount. The balance of the payment will be due 30 days prior to check-in and is non-refundable at that point.

Yes. If you have chosen and booked a specific Florida Gold Vacation Home of your choice you will stay in that very vacation home. If for some unforeseen reason we have to move you to another Orlando vacation home you will be located in a vacation rental of similar style and/or location. If this is not possible then a full refund will be offered.

All of our Orlando vacation rental homes are based in short-term rental communities which are located within 5-20 minutes of Walt Disney World. More details can be provided on the specific location of particular homes if required. Please look at our map for locations of the major communities.

All of our vacation homes have strict No Smoking policies. You may smoke in the pool area but please keep the pool deck clean of ashes. 

Yes, all of the vacation rental homes under our management are licensed according to the Florida Department of Business and Professional Regulations. We also hold Operating licenses for each county in which our homes are located.

Florida Gold Property Management is also licensed to do business in the State of Florida and each county it operates in.

Yes, we do. Please call or email to discuss your particular requirements. We have many Florida Gold vacation homes in close proximity to each other. We can help you find the perfect Orlando vacation home or vacation homes for your Family Reunion or group event.

Check-in is at 4:00 PM, unless an early check-in has been pre-approved by the office.

Check out is at 10:00 AM, unless a late check-out has been prearranged and confirmed by the office.

Although many of our Florida Gold vacation homes do not allow pets, we do offer a number of Orlando vacation homes which are "pet friendly". Pets must be pre-approved at the time of reservation and a non-refundable pet fee will be charged.

We provide all dinnerware and flatware, a variety of utensils for cooking/baking/serving/etc. All major and minor appliances including, toaster, and coffee maker.

We provide one trash can liner, a small soap in each bathroom, a sachet of laundry detergent and paper products to start off your stay. Refills can be purchased from a local store. An additional gift bag with a few extra bonus supplies are also added to the homes before arrivals. 

Appliances vary by Florida Gold vacation rental, but generally most include full size washer/dryer, dishwasher, oven/stove, microwave, blender, toaster, coffee maker, television, iron and ironing board. All of our vacation rentals offer free wi-fi. 

Yes, we provide all bed and bath linens for every Florida Gold vacation home.

Yes, all of our Orlando vacation rentals have both Air conditioning and Heating. Some Florida Gold vacation homes also have ceiling & free-standing fans. Please ask if you require any additional information.

We typically say that pool heating is recommended from mid September until April. However, this is dependent upon the individual members of each party. We recommend requesting the pool to be heated prior to your arrival so that you may enjoy the pool for your entire stay. It does take anywhere from 12 to 48 hours to heat up a pool depending on the size of the pool and the outside temperature. Pool heating is available at an additional daily charge. A heated pool will be between 80-88º. *If outside air temp is below approx. 50 deg F the pool heater will not run and will go into whats called defrost mode.*

Florida Gold office is open from Monday to Saturday 9:00 AM - 5:00 PM EST. We are generally only in the field on Sundays but can be reached if you email us or leave a Voice Message at office.   All of the calls that come in outside of this time will go to our Call Center, or give the caller a Voice Mail and Emergency option.

Contact Us for more information about how we can help you with your Orlando area vacation rental needs!